Refund policy

We take pride in every custom piece we create. If we make an error, we’ll gladly make it right.
• Report Issues Promptly: Please contact us within 48 hours of delivery if there is a problem with your order.
• Custom Orders Are Final: Because each item is made to your specifications, we cannot accept returns or provide refunds for custom or personalized products.
• Double-Check Your Details: Before placing your order, please review all spelling, dates, and design choices carefully. Personalized items are crafted by hand just for you and are not eligible for return.